Terms
Terms of Service
These terms apply when you browse this website, shop with us, contact us, or place an order through Home Tone Record. By using the site or submitting an order, you agree to these terms.
Acceptance of terms
Please read these terms before using the website. If you do not agree with any part of them, please stop using the site or contact us before making a transaction.
Orders
An order is confirmed when we have received the required information and payment or reservation confirmation. We may contact you to verify product details, shipping information, or other details before processing the order.
Prices, stock, and product information
We try to keep prices, stock, images, and product details accurate, but information may change. If an obvious error is found, we reserve the right to correct it, cancel the order, or confirm the terms with you before proceeding.
Payments
Customers should pay only through the channels shown on the website or confirmed by us. For pre-orders or deposits, remaining balances and payment timing will be confirmed directly before shipment.
Shipping
We ship according to the information provided by the customer. Please check the recipient name, phone number, and address before confirming an order. Delivery time may vary by area, carrier, and circumstances outside our control.
Returns and refunds
Returns, exchanges, and refunds are handled according to our Return Policy, which forms part of these terms. Please contact us before sending any item back.
Content, images, and intellectual property
Text, images, logos, and website elements belong to Home Tone Record or the relevant rights holders. They may not be copied, reused, or published for commercial purposes without permission.
Acceptable use
You must not use the site for unlawful activity, system disruption, unauthorized access, false information submission, or actions that may harm the store, customers, or other users.
Limitation of liability
We will handle orders and service with reasonable care, but we are not responsible for indirect losses, carrier delays, third-party system issues, or events outside our control. Our total liability will not exceed the value of the affected item in the relevant order.
Changes to these terms
We may update these terms from time to time to reflect our actual service, legal requirements, or operational changes. The latest version will be published on this page.
Contact
If you have questions about these terms, please contact Home Tone Record through LINE, email, or our social channels.